Anyone with PCO People Permissions may add a visitor or other person to the PCO People Database. Please provide as much information as possible to complete the new person’s Profile. Cherie will follow up to ensure we have accurate data and that the new Profile is correctly in the database
Moving a Visitor or Inactive member to Active:
Key Factors are considered by Pastor Chris when moving Visitor or Inactive Members to Active Member Status. In accordance with the Bylaws, multiple criteria are taken into account, such as attendance and support for Scottsdale Worship.
To ensure accurate tracking of Active / Inactive Member Status, only Cherie or Jon must implement these changes. There are several steps that must be completed so that we can accurately track when a person is moved to Active Member Status.
Moving an Active Member to Inactive Member
It is important to note that only Pastor Chris retains the final decision on whether to move an Active Member to Inactive. If you are aware of a person that you feel might be ready to be moved to Inactive, please communicate that to Cherie and Pastor Chris.
After review, Pastor Chris will forward the names of those that are to be made Inactive to Cherie. To ensure accurate tracking of Active / Inactive Member Status, Cherie or Jon must implement the changes. There are several steps that must be completed so that we can accurately track when a person is moved to Inactive.
Enter your initials at the beginning of each note
Enter notes as quickly to interaction as possible (Staff Mgr/Pastors same day)
Sunday interactions preferred entry on Sunday (especially visitors) latest Tuesday.
Touch Point - Meaningful connections with SWC members (not visitors).
Includes attempts to call, text, email or send mail correspondences
Visible to all PCO users and should be written with member privacy in mind
Private to Pastor - Notes related to Pastoral care for flock
Members and visitors
This area is only visible to pastors
Can include more detail that would assist Pastors in caring for flock as team
Visitor Notes - Non-Member Interactions
Interactions with visitors
Visible to all PCO users
Important Life Events - Capture the member or visitors profile at a glance
NOTE: These are entered in the "Important Life Events" field on the Important Dates Tab in the person's Profile, not in the Notes section.
Major life events (eg - hospitalizations, family events, career changes)
Visible to all PCO users
Only 1 general note per event is needed, add additional to Touch Points
Staff Group- Use to communicate more broadly, specifically Sunday guests and interactions as well as Office The HUB-related issues and happenings.
Ad Min Group- Communication to our Ad-Ministry Team with information or issues related to day to day updates, Sunday or event reviews, etc.